Payment Policy
Last Update [ 01/01/23 ]
1. Introduction
1.1. MEEK offers several payment options to make your renovation payment completely hassle-free. All Invoices shared with you will include our bank account details, as well as all payment options.
2. Payment Options
2.1. CASH
2.1.1 Cash payment mode will be facilitated by your project representative, referring to your Renovation EXpert (REX).
2.1.2 All monies handed to your REX will be handled with absolute care. Your REX is required to inform our finance department immediately upon receiving the monies from you. With your presence, you will receive an SMS confirmation shortly from 85018978 to confirm the submitted amount received by your REX.
2.1.3 An official receipt softcopy will be sent to you via Email/WhatsApp the next business day for the payment amount.
2.2. CHEQUE / CASHIER'S ORDER
2.2.1 You can make payment with cheque or cashier's order and mail via post to 777 Upper Serangoon Road, #01-04, Sai Ho Building. Singapore 534645 or submit to your REX. Do take note on the following pointers when writing cheque(s): -
2.2.1.1. Please cross your cheque and make it payable to "8978 PTE. LTD."
2.2.1.2. Write your Name, Project/Invoice/Account Number OR Full Address, and Mobile Number on the back of the cheque.
2.2.1.3. Write the correct amount, both in numbers and words.
2.2.1.4. Make sure your bank account has sufficient funds.
2.2.1.5. Check all details before signing.
2.2.1.6. Be extra careful when writing post-dated cheque. It is best to avoid writing post-dated cheque.
2.2.1.7. It can take up to 7 working days for a cheque to go through the entire clearing process if your cheque is sent via post. Up to 3 working days if by hand, not inclusive of the day of cheque submission. Kindly make cheque payment in advance to allow enough time for processing.
2.2.1.8. An official receipt softcopy will be sent to you via Email/WhatsApp once the clearing cycle completes and payment posted into your project/account/invoice.
2.2.1.9. Any incomplete payment instruction on the cheque may result delay of payment update into your project/account/invoice.
2.2.1.10. We encourage timely payment to avoid any project delay or incurring late fee/interest charges.
2.3. PAYNOW
2.3.1 When making payment via PayNow, please scan the QR code provided on your invoice or enter our UEN number 201910564G. Ensure that 8978 PTE. LTD. is indicated as the entity name. Indicate the project/account/invoice number under the reference section.
2.3.2 An official receipt softcopy will be sent to you via Email/WhatsApp the next business day for the payment amount.
3. Terms and conditions
3.1. An official receipt of payment will be issued upon successful payment.
3.2. Delays in making a payment at any stage can cause a delay in the project's completion. MEEK is not liable for any such delay. In case of project cancellation, we are unable to refund any money in cash.
3.3. MEEK reserves the right to revise the applicable payment terms from time to time in its sole discretion provided, however, that such revision shall not apply retrospectively.
3.4. All charges payable for products or services availed through MEEK carry no extra tax from MEEK as of the time of this policy.
3.5. All payments by users in respect of products or services availed through MEEK's platform or services shall be paid without set-off or counterclaim and free and clear of and without deduction or withholding for or on account of any taxes, levies, imposts, duties, fees, assessments or other charges of whatever nature, imposed by any governmental authorities, and all interest, penalties or similar liabilities with respect thereto.
3.6. Payees shall be responsible for their own bank charges or fees, including but not limited to credit card fees, in connection with their payments.
POLICY HISTORY
07/04/20 original documentation
18/09/20 annual review; minor edit for clarity
01/05/21 periodic review; minor edit for clarity
18/08/22 reviewed; updated SGQR